Terms & Conditions

Welcome to Bright Roots Wellbeing. By accessing this website and using our services, you agree to the following terms and conditions.

Disclaimer

The information and resources provided by Bright Roots Wellbeing are intended to support your wellbeing and personal development. They are not a substitute for professional medical, psychological, legal or financial advice. If you are in crisis or need urgent help, please contact your GP, emergency services, or a relevant helpline.

Fees and payment

Fees for companionship services and any paid resources are confirmed at the time of booking or purchase. Payment is due in line with the arrangements agreed. Please give as much notice as possible if you need to reschedule or cancel a companionship visit.

Confidentiality

Your privacy matters to us. Information you share is treated confidentially in line with our Privacy Policy, except where we are required by law to disclose it or where there is a risk of harm.

Questions

If you have any questions about these terms, please contact us and we’ll be happy to help.